What We Collect and Why We Hold It
When you open an account with us, we collect the information needed to run it — your name, contact details, and the credentials you set. When you make a deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount so your wallet balance
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updates correctly and your withdrawal requests can be verified. We do not store your full mobile wallet PIN or bank password. Device data — your browser type, operating system, and session identifiers — is collected automatically to keep your account secure and to detect unusual access
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patterns. If you contact our support team, the content of that exchange is kept as part of your account record. We hold your data only as long as it is needed to manage your account or as required under applicable law in your jurisdiction. You have
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the right to ask what data we hold on you, to request corrections, and to ask for deletion where the law permits. These rights apply to you regardless of whether you access from Karachi, Lahore, or anywhere else in Pakistan where access is permitted under local
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law. To exercise any of these rights, reach out through the contact paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.